Frequently Asked Questions

Simply click the 'Inquiry' button on any inventory page, send a message through the contact form, or reach out to us via WhatsApp. Our team will verify availability and send you a formal Proforma Invoice (PI) detailing costs and shipping options.

Yes, we sell to both business fleets and private individuals. However, we highly recommend coordinate with a local customs broker in your country to handle customs clearance and port logistics.

We primarily accept bank telegraphic transfers (T/T) in USD, EUR, or JPY. The wire transfer instructions will be included in the Proforma Invoice we send you.

Once payment is verified, we secure ship bookings within 2-4 weeks. Transit times vary: East Asia/Pacific takes 1-2 weeks, while South Asia, Middle East, Africa, Europe, and South America take 4-8 weeks.

We accommodate both. Self-propelled machinery are typically shipped via Roll-on/Roll-off (RoRo) ships. For static machinery or cost-effective cargo, we offer containerization (vanning) services at our Ibaraki yard.

Yes. Every excavator, crane, and light vehicle in our yard undergoes a multi-point inspection. We check engine health, hydraulic pumps, structural wear, and travel tracks to guarantee baseline quality.

Absolutely. If your destination country (such as Kenya, Tanzania, Sri Lanka, or Uganda) mandates certified inspections, we will coordinate and obtain the clearance certificates prior to ship departure.